 |
| Who is Empire Tickets? |
| |
Empire
Tickets is an Atlanta-based ticket brokerage firm. We provide
premium seats to high-profile
sporting events, concerts, and theatre productions nationwide.
Our mission is “Make Life an Event” for
our customers, providing them with the best event experience
possible by offering easy, reliable access to the most sought-after
events in the world. |
 |
|
| What does Empire Tickets do? |
| |
As a ticket broker,
we make it possible for people to see the events they really
want to attend, without the hassles. We provide more than just
tickets – Empire supplies an event experience that is
unparalleled in our industry. We offer premium tickets to major
entertainment events across the United States, and retail these
tickets to individuals, corporations and groups – anyone
who wants great seats.
We offer single and group tickets, ticket packages with travel
arrangements, tickets to exclusive parties, and custom ticket
services. Our tickets are available for purchase at our retail
location in the Buckhead district of Atlanta, online at www.EmpireTickets.com
or via phone at 1-800-725-0112 or 404-TICKETS. |
|
|
| How do you get such great seats to
sold-out events? |
| |
Empire Tickets
has more than a decade of contacts and experience in finding
seats to the most sought-after events in the country. We have
solidified partnerships and developed extensive networks for
sourcing tickets to events nationally and internationally. Through
these sources, we can offer our customers the best selection
of tickets to virtually any event they might want to attend
– from rock concerts and the Super Bowl to the Olympics,
NASCAR and the theatre. |
|
|
| What does it mean to be a
licensed ticket broker? |
| |
Simply put, licensed
ticket brokers are a safer way to purchase tickets. To be licensed,
brokers must apply to state government, agreeing to certain
conditions and regulations. States instituted licensing laws
because they recognized the demand for the service provided
by ticket brokers. States also saw the need for consumer protection
from fraud. Licensing has helped to regulate the industry and
protect consumers, but the broader result is that brokered ticket
sales is now recognized as an authentic business. |
|
|
| What assurance does licensing give
customers? |
| |
Purchasing tickets
from a licensed broker offers several safeguards for the consumer.
Empire Tickets has been licensed since it was instated, so
I will use our company as an example.
- First, we accept credit cards. This practice
provides a reliable record of the transaction and extra
protection for the purchaser.
- Second, exact locations for all of our tickets can be
found on detailed venue maps available on our Web site,
so customers know exactly what they are buying.
- Third, Empire Tickets, like all licensed brokers, is required
by law to guarantee their tickets. We offer refunds up to
300 percent of the ticket sales price. This means licensed
brokers have a real incentive to eschew fraudulent sales.
|
|
|
| How vulnerable are consumers to
scams like counterfeit tickets? |
| |
Counterfeit tickets
to large events is a very real problem. Even with the advent
of holographic images and better ticket-manufacturing technology,
we still see counterfeit tickets being bought and sold. It takes
an expert to be able to identify counterfeit tickets, so the
vulnerability is very real. |
|
|
| What are the advantages of buying
tickets from Empire Tickets vs. another ticket broker? |
| |
Our tag line really
sums up our service philosophy– Make Life an Event. Because
these events can
create life-long memories – taking your children to “The
Lion King” or surprising a friend with tickets to a championship
game – we take into consideration the unique characteristics
of each venue, including sight lines, sound quality and location
of seats within a row, to produce the best overall experience.
We have been in this business for a long time, and have built
up an extensive list of contacts, so we can consistently secure
the “best seat in the house,” which may or may not
be in the front row, depending on the venue. |
|
|
| What opportunities do you see for
Empire Tickets in the future? |
| |
Empire Tickets
has come a long way from where it started in 1995. In a relatively
short time, we have
grown from a one-man operation into a respectable, mid-sized
company with 22 full-time employees.
Looking ahead, I think we are in a great position to spark more
explosive growth, building a nationwide company known for customer
service and integrity. |
|
|
